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Case Study

Reinventing the identity of an avant-garde skincare institute

Biostem pairs advanced medico-aesthetic technologies with expert facial and body protocols within an intimate sanctuary. Yet its previous digital presence relied on generic stock photography, while appointment scheduling was routed through Planity—charging recurring booking commissions while displaying direct local competitors.
We rebuilt the entire brand ecosystem: an authentic on-location photo documentary inside the institute, short cinematic videos capturing real protocols in motion, a bespoke booking engine without intermediaries, and search-optimized structured copy tailored for search engines and generative AI.

01 · Authenticity

Replacing generic stock imagery with real spaces

Trust in an aesthetic institute begins with transparency: impersonal stock photography was replaced by bespoke imagery of treatment cabins, practitioners’ precise movements, and refined cosmetic textures.
Short video sequences showcase the technologies in action, complemented by a personal welcome note from the founder that reassures clients prior to their first appointment.

Maquette : “Skin, redefined” page of the Biostem website.“Skin, redefined” page of the Biostem website

02 · Clarity

Demystifying advanced technologies with clarity

Radiofrequency, targeted ultrasound, biolifting: these cutting-edge equipments deserve clear, transparent explanations, free from unrealistic promises and intimidating medical jargon.
Each protocol features a dedicated guide detailing how it works, session duration, and expected results, helping clients choose the most suitable care for their goals.

Maquette : Treatments page of the Biostem website.Treatments page of the Biostem website

03 · Structured Data

Guiding search engines and AI to understand each treatment

Each service is linked to its concrete benefits (firmness, skin radiance, eye contour) and semantically tagged directly within the page code.
This structured data enables search engines and AI assistants to accurately interpret the institute's exact specialties and recommend it as an authoritative local reference.

Maquette : Skin diagnostic page of the Biostem website.Skin diagnostic page of the Biostem website

04 · Direct Booking

Booking appointments directly without intermediaries

Bypassing third-party platforms like Planity allows the institute to eliminate recurring commission fees and maintain an unfiltered relationship with its clientele.
The bespoke booking calendar integrates discreetly into the experience: a floating button at the bottom of the screen lets clients select their time slot in a few clicks, without leaving the website.

Maquette : Book a session page of the Biostem website.Book a session page of the Biostem website

05 · Online Boutique

Ordering skincare directly from mobile

Professional cosmetics used during cabin sessions can be ordered directly from a seamless mobile boutique, streamlining at-home replenishment and digital gift card purchases.
Each skincare product links back directly to its corresponding in-cabin treatment, complete with daily application rituals.

Maquette : Hydraceramides Emulsion product page of the Biostem website.Hydraceramides Emulsion product page of the Biostem website